Privacy Policy

At Klayna, operated by PT Jagat Teknologi Nusantara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect information that you provide directly to us, as well as information automatically collected when you use our services:

• Account information: name, email address, password, and profile information
• Usage data: how you interact with our services, features used, and time spent
• Device information: IP address, browser type, device type, and operating system
• Content data: messages, conversations, documents, and other content you create or upload

We use the information we collect to provide, maintain, and improve our services:

• To provide and maintain our services and respond to your requests
• To personalize your experience and provide customer support
• To send you updates, newsletters, and marketing communications (with your consent)
• To detect, prevent, and address technical issues and security threats

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our services (under strict confidentiality agreements), when required by law or to protect our rights, or with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Right to access: You can request a copy of the personal information we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete information
• Right to deletion: You can request deletion of your personal information (subject to legal obligations)
• Right to data portability: You can request your data in a structured, machine-readable format

To exercise these rights, please contact us at privacy@klayna.com or use our data deletion request form.

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our services.

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

We may use third-party services such as Google Analytics, authentication providers (Google OAuth), and cloud hosting services. These services have their own privacy policies governing the use of your information.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You can request deletion of your data at any time by visiting our Data Deletion Request page

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@klayna.com