Terms & Conditions

By accessing or using Klayna's services, operated by PT Jagat Teknologi Nusantara, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.

Klayna provides an AI-powered customer service platform that enables businesses to automate customer interactions, manage conversations, and provide 24/7 support through AI agents.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.

To use certain features of our services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our services

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by PT Jagat Teknologi Nusantara and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you create or upload to our services. By using our services, you grant us a license to use, store, and process your content solely for the purpose of providing our services.

Our services are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

We may terminate or suspend your account and access to our services immediately, without prior notice, for any breach of these Terms & Conditions.

Upon termination, your right to use our services will cease immediately, and we may delete your account and data in accordance with our Privacy Policy.

These Terms of Service shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the 'Last Updated' date.

Your continued use of our services after any changes constitutes acceptance of the new terms.

If you have any questions about these Terms & Conditions, please contact us:

Email: legal@klayna.com